Services

Administration

Administration contains the office of the Director, communication and outreach services, graphic design, and department management.

Digital Projects

The digital projects team focuses on faculty partnerships to design and develop web resources; the creation and maintenance of digital collections; and digitization and curation. Popular digital collections from this unit include Heritage U of T, Representative Poetry Online, and DEEDS.

Library Catalogue and Electronic Resources

The library catalogue and our electronic resources unit manage the development and maintenence of the library catalogue; Summon article search; database management and administration; management of online books, journals and databases; eresource licensing issues; and troubleshooting access issues for eresources. This unit also supports mobile development, in conjunction with the library web services team.

Library Web Services

Library web services designs, develops, and supports all central library websites such as the University of Toronto Libraries and Gerstein Science Information Centre sites; digital signage; and library kiosks. This unit also leads the web accessibility initiative, holds training for web content providers, involved in mobile development, and is responsible for the MyMedia media hosting service.

Data Centre and IT Infastructure

The data centre and IT infrastructure group manages all ITS server, network, data storage, and backup/disaster recovery operations.  This involves the management of UTL's data centre, as well as the design and maintenance of 300+ physical and virtual servers, 600 TB disk storage, and 11 networks on campus.  We also manage server and application performance, security, availability, and capacity planning for the Library's web and database presence.

 

Scholarly Communications and Open Access Services

The scholarly communications and open access services area is dedicated to the TSpace institutional repository; Focus On Research faculty research profiles; Journal Production Services; and Open Conference Systems.

Staff Workstation Support

The staff workstation support team manages library staff workstations and peripherals; software installation, troubleshooting, and usability support; equipment bookings (e.g. laptops, projectors, webcams, microphone headsets, and USB keys). We create library domain accounts and provide access to shared storage. We maintain regular backups of all server side data and can recover files upon request. 

For assistance with your library computer: contact us or view a list of frequently asked questions about general Library staff IT support (coming soon).