Lisa Gayhart

User Experience Librarian

Selected areas of interest: user centred design; usability; user outreach and feedback; accessibility; department, project, and internal communications; web content management; social media; usage assessment; and service and project management.

Lisa has worked in digital content management, strategic digital communications, and community development for the Region of Waterloo Library, Region of Waterloo, AlphaPlus, and Mount Sinai Hospital. Lisa also holds a BA from Wilfrid Laurier University and an MLIS from Western University. 


  • Digital Projects
  • Library Catalogue and Electronic Resources
  • Library Web Services

Skills and Expertise: 

  • Analytics
  • Communications
  • Content Management
  • Information Architecture
  • Interface Design
  • Responsive Web Design
  • User Feedback and Support
  • Website Development and Management